Set Default Journey Funnel for Multiple Journeys

  • Updated

With Multiple Journeys, admins can assign a default Journey Funnel to users through View Management. The default Journey Funnel determines which journey data users see across supported areas of Demandbase One for Marketing.

Assigning a default Journey Funnel helps users focus on the most relevant journey data without manually selecting a funnel.

See Create and Manage User Views (View Management).


Where Default Journey Funnels Apply

The default Journey Funnel applies to journey-related data in the following areas:

  • Journey Analytics: Journey Summary, Volume, Velocity, and Conversion pages.
    Important: If users select a Journey Funnel other than their default on a Journey Analytics page and navigate to another page, a message indicates that the data is still based on their default Journey Funnel.

  • Dashboards: Timeline (Deal Story), Total Accounts and MQA Accounts KPI cards, Journey Stage KPI cards, and Opportunity Dashboard Timeline.
  • Engagement Heatmaps: Journey-related rows and columns.
  • Analytics Tables: Journey-related columns.
  • Quick Filters: Engagement, Site Analytics, Intent, Accounts, People, Opportunity, and Program Impact.
  • Database: Journey-related fields.

Tip: If your organization uses Workspaces, you can also configure default Journey Funnels by Workspace. See Set Default Journey Funnel for Multiple Journeys in Workspaces.


Prerequisites to Set a Default Journey Funnel


Set a Default Journey Funnel in View Management

See Create and Manage User Views (View Management) for more information.

  1. From the left navigation bar, go to Settings N.png Settings > User Management > View Management.
  2. Click Create New.
  3. In the Create New View window, enter a name and click Create View.
  4. Go to Configuration > General tab. 
  5. Scroll to Platform-Wide Settings > Default Journey and select the Journey Funnel you want to assign.

  6. (Optional) Configure journey-related settings in the following Configuration tabs:
    • Analytics Detail Fields
    • Columns
    • Heatmaps
    • Quick FIlters
    • Database Fields
  7. Assign users to the view.
  8. Click Save.