Understanding the Program Impact Page

  • Updated

The Program Impact page in Analytics gives you insight into the effectiveness of your Salesforce Campaigns and Marketo Programs in relation to your target account lists, during the selected date range.

Demandbase estimates effectiveness by looking at opportunity stage transitions that take place within one year after an account has a successful response to a program.

Demandbase defines success as follows:

  • Salesforce Campaigns: The Campaign Member status is marked as Responded. See Salesforce's Manage Campaign Members article. 
  • Marketo Programs: The Program Membership status is marked as Success. See Marketo’s Program Membership article.

Important: Program Impact is only available for Account Lists.

Prerequisites

Access Program Impact

To access Program Impact, select an account list > Analytics2.png Analytics > Program Impact.

Click Type/Channel to see a breakdown of successes by the campaign or program type.

Tips: 

  • To filter the dashboard, use the quick filters at the top of the page. See Create and Manage User Views (View Management).
  • You can adjust and sort columns, search for programs or campaigns, and export data directly from the table.
Program Impact.png

Column Definitions

The following columns are available for Program Impact:

Column Name

Definition

Type The campaign or program category.
Program Name The name of the Salesforce Campaign or Marketo Program.
Successes The number of people with a responded or success status for the program.
Account Coverage The percentage and number of accounts from the selected account list with program success.
New Opportunities

The number of new opportunities created within 1 year after program success. 

Tip: You can click a value in the column to open the Opportunities page. Demandbase automatically filters the page to show opportunities created after the date of the first response or success for that campaign or program.

New Pipeline Revenue

The dollar amount (opportunity Amount field) for opportunities created within 1 year after the program success date. 

Tip: You can click a value in the column to open the Opportunities page. Demandbase automatically filters the page to show opportunities created after the date of the first response or success for that campaign or program.

Closed-Won Revenue

The dollar amount (opportunity Amount field) for opportunities closed or won within 1 year after the program success date.

Tip: You can click a value in the column to open the Opportunities page. Demandbase automatically filters the page to show closed-won opportunities created after the date of the first response or success for that campaign or program.

Accelerated Amount The total dollar amount (opportunity Amount field) change for opportunities that close at least 30 days early due to program success.
Accelerated Count The number of opportunities that close at least 30 days early due to program success.
Accelerated Days The number of days opportunities close early when opportunities close at least 30 days early due to program success. 
Opportunity Revenue Change The total dollar amount (opportunity Amount field) change for opportunities after program success.
Forecast Revenue Change The total expected dollar amount (opportunity Amount field) change for opportunities after program success.
Opportunity Probability Change The total change in probabilities for opportunities after program success.
Engagement Points The number of engagement points related to the program success.
Successes in Target Accounts The number of accounts in the selected account list with program success.
Target Accounts The number of accounts in the selected account list.
Target Accounts with a Success The number of accounts in the selected account list with program success.
Closed-Won Avg Days The average number of days opportunities are won after program success.
Won Opportunities The number of won opportunities after program success.
Win Percentage The percent of won opportunities after program success.

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