Understanding the Buying Group Setup Agent

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The Buying Group Setup Agent is an AI-powered assistant that streamlines your sales and marketing efforts by automatically generating accurate Personas and using them to define Buying Groups. This helps ensure each Buying Group includes the right people involved in your sales opportunities.

You can create and edit agent-generated Buying Groups.


How the Buying Group Setup Agent Works

The Buying Group Setup Agent uses your CRM and imported data to identify the key people involved in sales opportunities and automatically organize them into Personas and Buying Groups.

Here’s how it works:

  1. Data Collection: The Buying Group Setup Agent analyzes first-party CRM and imported contacts who engaged with your brand in the past 12 months and belong to accounts with opportunities during that period. Only contacts with meaningful CRM-recorded engagement are included.
  2. Persona Generation: Engaged contacts' job titles, levels, and functions are analyzed by an LLM to generate Personas, with similar Personas merged to reduce duplicates.
  3. Title Matching: Each Persona is mapped to the 25 most semantically similar job titles.
  4. Creation: The generated Personas and Buying Groups are created in your Demandbase tenant.

Prerequisites to Access the Buying Group Setup Agent


Access Agent-Generated Personas and Buying Groups

To view agent-generated Personas and Buying Groups:

  1. From the left navigation bar, go to:
    • Settings > Buyer Profiles > Personas to view Personas.
    • Settings  > Buyer Profiles > Buying Groups to view Buying Groups.
  2. In the Active and Archived tabs, look in the Created By column for entries labeled Buying Group Agent.
    Important: When manually created Personas or Buying Groups already exist, Agent-Generated Personas and Buying Groups are placed in the Archived tab.

Create Agent-Generated Buying Groups

You can create Buying Groups using the Buying Group Agent.

  1. From the left navigation bar, go to Settings > Buyer Profiles > Buying Groups.
  2. Click Create New.
  3. Click Generate with AI.
  4. Enter product groups separated by commas. For example, Sales Intelligence, ABM Platform, Advertising.
  5. Click Generate with AI.
  6. Review the Buying Group recommendations select from the following options:
    Tip: To see Buying Group details, click See details.
    1. Accept individual recommendation: Go to the Buying Group card and click Accept.
    2. Accept all recommendations: Click Accept All.
    3. Reject all recommendations: Click Dismiss All.
  7. Click Activate.

Outcome of Creating Agent-Generated Buying Groups

The status of agent-generated Personas and Buying Groups depends on whether your tenant has existing manually created Personas or Buying Groups.

  • No existing manually created Personas or Buying Groups:
    • Personas: 10 agent-generated Personas in the Active tab and 10 in the Archived tab.
    • Buying Groups: 1 agent-generated Buying Group in the Active tab.
  • At least one existing manually created Persona or Buying Group:
    • Personas: 20 agent-generated Personas in the Inactive tab.
    • Buying Groups: 1 agent-generated Buying Group in the Inactive tab.

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