For users with Microsoft Office 365 Online, navigate to the Email Credentials page in your Demandbase profile, and click Connect to Microsoft.
Once clicked, a new browser tab opens for you to log into your Office 365 account.
Microsoft Exchange & Office 365 On-Premise
Step 1. Navigate to the Email Credentials page in your Demandbase profile.
Your username is your UPN for Microsoft Services. Normally you’ll use the email address that you log into Outlook.
- The password is the same you use to log into MS Services with.
Step 2. Click Save and Verify.
Unable to connect? See the Exchange Troubleshooting Guide below. 🔽
Exchange Troubleshooting Guide
Go to https://testconnectivity.microsoft.com/, and run the test.
Step 1. Select the option below:
Step 2. Fill out the form:
Once you click Perform Test, it may take a few minutes to verify.
Step 3. The test should Succeed/Pass with Warnings
Step 4. - Send/email the results to email@example.com
Once the report is completed, you should have two possible files you can save. Demandbase needs the RCATestResults.html file.