Configure Imported User Settings

The User Settings page allows you to manage the following settings for users you add in bulk.

For users imported from a CSV file or CRM, you can configure how Demandbase handles users who do not have a department assigned. For more information about departments, see Create and Manage Departments.
For users imported from a CRM, you can configure whether Demandbase syncs updates to users’ names, email addresses, and departments (Salesforce only).
Tip: The sync frequency for user updates depends on the data sync settings configured for your CRM integration.

Prerequisites

You must have Admin privileges or be assigned to a permission set with the required Demandbase settings access.

Use department settings to control how Demandbase handles imported users who do not have a valid department assignment.

Enforce Departments: Requires all imported users to be assigned to a valid department.
Create New Departments: Automatically creates a new department for imported users if the department does not already exist in Demandbase.

From the left navigation bar, go to Settings > User Management > User Settings.

Toggle Enforce Departments and Create New Departments on or off.
Important: You cannot enable both settings at the same time.

The following table explains how Demandbase handles users based on these settings.

Enforce Departments	Create New Departments	Import Behavior
Disabled	Enabled	Demandbase creates a new department and assigns the users to the new department
Enabled	Disabled	Demandbase doesn’t import the users
Disabled	Disabled	Demandbase imports the users and assigns them to the default Other department

Automatically sync supported user information from your CRM based on your CRM integration’s data sync settings.

From the left navigation bar, go to Settings > User Management > User Settings.
Toggle on Auto Update User Attributes.
Click Save.