Understanding Integration Data Sync Settings

  • Updated

The Data Sync tab under each integration lets you choose how often Demandbase checks for updates to sync from your CRM, Marketing Automation System (MAS), intent, ad network, and sales platform integrations.

Important:

  • The sync frequency determines how often the Demandbase APIs check for new or updated data. The actual time for data to sync and become available depends on data volume, previously queued sync processes, and the schedules outlined in Understanding Demandbase Data Availability.
  • Consider the API quota for each platform you integrate with when choosing a sync frequency.
  • Demandbase only syncs data from fields you make accessible to your integration user.

To see the data sync status of on integration, see Understanding Data Sync Status.

Prerequisites to Manage Data Sync Settings

You must have Admin privileges or be assigned to a permission set with the required Demandbase settings access.

Manage Data Sync Settings 

  1. From the left navigation bar, go to Settings N.png Settings > Integrated Systems > Integrations. 
  2. Click the name of an integration.
  3.  Click the Data Sync tab. 
  4. To adjust the sync frequency, find the object type, and select a cadence from the Sync Settings drop-down. 
    Tip: We recommend keeping the default settings.