You can log in and reset your password from the Demandbase One for Sales web app login page.
To unlock an account, see Unlock User Account.
Important: This article only applies to users who log in using the Demandbase Authentication method.
Prerequisites
- Users must first be created in Demandbase One for Marketing or Demandbase One for Sales (for Demandbase One for Sales-only customers) and respond to the activation email within seven days.
Important: When you create a user in Demandbase One for Marketing, the user is automatically created in Demandbase One for Sales. - Users must have the Sales permissions. See Create Users for Demandbase One for Sales.
New User Log In
- After an admin creates your user profile in Demandbase, you receive a Welcome email.
- In the email from Demandbase, click Click here to set a new password.
Important: The password set up link expires after seven days. - Enter a new password and click Create My Account.
Existing User Log In
- Go to Demandbase One for Sales.
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Enter your Demandbase credentials and click Sign In.
Reset Password
- Go to Demandbase One for Sales.
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Click Need help signing in? > Forgot password?
- Enter your email address and click Submit.
Demandbase sends an email with a link to reset your password. - In the email from Demandbase, click Reset Password.
Important: The reset link expires after one day. -
Create a new password and click Reset Password.