Understanding the Communication History Page

  • Updated

The Communication History page in Analytics shows the email messages and meetings between your company and a selected account. For communication history to appear, your company can set up an Email Service Account or individual users can authenticate their own Google or Microsoft account.

Tip: You can also view communication history from the Demandbase for Sales browser extension

To access the page, select an account and go to Analytics2.png Analytics > Communication History from the left navigation bar.

Important: The Communication History page is only available when you have an account selected.

Communication History Page 3.png

By default, the page includes email messages and meetings. To show only email messages or meetings, click the filter icon and select an option.


Was this article helpful?

0 out of 0 found this helpful