The Credit Usage dashboard provides a centralized view of your organization’s credit pool, allocations, and consumption for Demandbase AI and MCP credits. It allows Admins to monitor credit usage and manage rate limits by category. See Understanding AI Credits in Demandbase.
With Credit Usage dashboard, you can:
- View available credit balances and consumption history.
- Configure tenant-, department-, and user-level rate limits by category.
- Monitor credit usage trends for auditing and planning.
- Track credit expiration and renewal based on your contract.
- Purchase additional Demandbase AI and MCP Credits.
Prerequisites to Access the Credit Usage Dashboard
You must have Admin privileges in Demandbase.
Access the Credit Usage Dashboard
From the left navigation bar, go to Settings > System Monitoring > Credit Usage.
Credit Consumption
The Credit Consumption section displays a trend chart showing credit consumption over time. Use this chart to monitor usage patterns and identify increases or decreases in consumption.
You can filter the chart by a specific date range and by daily, weekly, or monthly intervals.
Credit Usage
The Credit Usage section shows credit allocation and consumption by category. For each category, you can view the following:
- Category
- Total Credits
- Credits Used
- Credits Available
- Utilization
From Credit Usage, you can also view each category’s credit balance, purchase AI and MCP credits, check how many Demandbase Agentbase AI features are enabled, and manage rate limits.
To manage credits for a category:
- From the left navigation bar, go to
Settings > System Monitoring > Credit Usage.
- In the Credit Usage section, locate the category.
- Click Manage.
Credit Balance
The Credit Balance section provides a summary of your organization's credits, including:
- Credits Remaining: The number of credits currently available.
- Credits Purchased: The total number of credits purchased.
- Credits Used: The total number of credits consumed.
Purchase Demandbase AI and MCP Credits
Admins can purchase additional credits for Demandbase AI Chat and MCP. See Purchase AI and MCP Credits in Demandbase.
General Settings
The General Settings section shows how many Demandbase Agentbase AI features are enabled in your tenant. To manage the Demandbase Agentbase AI features, click Tenant Settings link.
See Manage Demandbase Agentbase AI Features.
Rate Limits
You can manage the following rate limits for each category:
- Tenant-Level Rate Limits: The maximum number of credits all users can consume during each interval.
- User-Level Rate Limits: The maximum number of credits an individual user can consume during each interval.
- Department-Level Rate Limits: The maximum number of credits users in a department can consume during each interval.
Tenant-, user-, and department-level rate limits work together. Credits can be consumed only when all applicable limits have available capacity. If any limit is reached, users must wait until that limit resets before consuming more credits. If multiple intervals are enabled, all configured limits apply.
Important:
- Rate limits reset according to Coordinated Universal Time (UTC).
- The monthly cap must be greater than or equal to the weekly cap.
- The weekly cap must be greater than or equal to the daily cap.
- The daily cap must be greater than or equal to the hourly cap.
Manage Rate Limits
To manage rate limits for a category:
- From the left navigation bar, go to
- In the Credit Usage section, locate the category.
- Click Manage.
- Select the Tenant, User, or Department tab.
- Toggle on one or more intervals: Hourly, Daily, Weekly, or Monthly.
- In the Limit column, enter the maximum number of credits allowed for the interval.
- Click Save.
Credit Usage History
The Credit Usage History table displays all credit consumption records.
Important: Credit usage history is retained for 1 year and is automatically removed after the retention period.
The credit usage history table includes:
- Usage Type
- Category
- Credits Used
- User Email
- Date
You can filter the credit usage history table by:
- Category
- Usage Type
- User
You can also click Export to export credit usage history. The export file is sent to your email.