Context
Bombora Intent is based on entire topics, instead of Demandbase’s calculation from individual keywords. Bombora has the advantage of doing the hard work of figuring out what the many keywords are in that topic, but Demandbase Intent shows more detail and offers you fine-grained control over which keywords prompt Intent signals.
Important: Using Bombora Intent in Demandbase requires a separate, paid license. The free edition in Demandbase was phased out. Contact Bombora if you’re interested in subscribing to a paid license. If you already have a Bombora license and don’t see the Bombora interface in Demandbase, reach out to your account team to get it turned on.
If you’re not sure which product to use for Intent, we recommend starting with Demandbase because it’s based on much more data. Here’s a comparison of the two products (based on October 2021 data):
| Bombora | Demandbase |
|---|---|
|
Data is sourced from content co-ops; |
Data is sourced from the bidstream; |
|
|
Over 500 billion interactions per month |
|
Updated weekly only |
Weekly updates + real-time trending |
|
No historical data |
One year of historical data populated within 2-3 hours of adding new keywords |
|
Only includes "surging" intent |
Includes both "trending intent" and total intent strength (volume) for each keyword from each account |
With a paid Bombora subscription, you receive the benefits of the integration for all of your known accounts in Demandbase and up to 2,000 topics.
For Demandbase, the top in-market accounts are based on the number of surging topics per account. Each week the accounts in Demandbase with the most surging topics will have those Intent data activities pushed to Demandbase automatically through the integration on Saturday evenings.
For existing Bombora customers who have already selected their topics in Bombora, there is also the ability to manually import Intent data topics.
Prerequisites/Preparation
You must have Admin privileges in Demandbase.
Intent is fundamental to your ABM success, so it's best to set it up very early on. You should have at least these basics set to see meaningful results:
- Obtain a paid, full Bombora license.
- Add a tag to your website, so you can capture your own website activity. See Understanding the Demandbase Tag.
- Set up company users and their roles, so your company can access Intent. See Add New Users in Bulk to Demandbase and Create and Manage Users and Roles.
- Read Understanding Intent.
- Know the topics your ideal customers would be interested in.
Steps
- From the left navigation bar, go to
Settings > Analytics > Intent Data > Bombora Intent Topics tab.
- Select Intent Topics to add or click Import CSV File.
Include the names of the topics you want to import (you do not need to include a column header). Importing a list of topics overrides any previously selected topics.
Outcome
After you select the relevant intent topics, Demandbase and Bombora sync weekly to integrate the third-party intent data with Demandbase's first-party engagement data on an ongoing basis.
Next Steps
You must ensure that the 3rd Party Intent section of the Engagement Minutes settings page has the keywords that you want and a non-zero value in the Minutes field. An Intent Activity that has 0 Engagement Minutes won't be represented accurately in the Demandbase platform. See Set Up Engagement Minutes for more information.
You can use Selectors to access intent data through the Intent Surge Activity Type. To filter out specific intent activities, use Add Constraint. See Working with Selectors.
Demandbase One