Turn Off Domain API

  • Updated

Context

While Demandbase doesn't collect email addresses because they are PII, some organizations consider the entire email field PII and thus no Third Party script should be accessing such fields even if they're not storing or using the information in its entirety. The downside is you'll be losing a great deal of information from our Domain API. Consider, for example, when someone is on a residential network but provides their work email. This is an opportunity to append the company data to your form, but unfortunately you've turned off the Domain functionality. Consult your legal team before proceeding with this option.

Prerequisite

Create a hidden field in order to divert the connector to attach itself to a different email field.

Steps

Provide this field's ID or Name in a request email to your CSM and support@demandbase.com.

Outcome

Once we receive the request we can update the connector to hook into the hidden field and thus avoid any contact with your actual email field.

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