To create an Account or Person List from a Microsoft Dynamics View, you must share the Account/Contact/Lead View with the Demandbase - Microsoft Dynamics integration user. See Create and Access Account Lists and Create Person Lists for more information.
Prerequisites/Preparation
You must have Admin privileges within your Microsoft Dynamics CRM.
Steps
- Log in to your Microsoft Dynamics environment.
- In the left menu, go to Customer and click on the object you want to share. Click the dropdown next to My Active Accounts/Contacts/Leads > Manage and share views.
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Find the desired View and click the three dots on the right. Click Share.
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In the left panel, search for the integration user. See the search results in the right panel and click on the integration user.
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In the left panel, select the circle next to the integration user. In the right panel, select the checkbox next to “Read”. Click Share.
- Repeat above steps for every View you want to access when creating an account or person list from a Dynamics View.