To create an Account or Person List from a Microsoft Dynamics View, you must share the Account/Contact/Lead View with the Demandbase-Microsoft Dynamics integration user.
See Create an Account List and Create a Person List.
Prerequisites
You must have Admin privileges within your Microsoft Dynamics CRM.
Steps
- Log in to Microsoft Dynamics .
- From the left menu, go to Customer and click on the object you want to share.
- Click the dropdown next to My Active Accounts/Contacts/Leads > Manage and share views.
- Find the desired View and click the three dots on the right.
- Click Share.
- In the left panel, search for the integration user. See the search results in the right panel and click on the integration user.
- In the left panel, select the integration user. In the right panel, select the checkbox next to “Read”.
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Click Share.
- Repeat above steps for every View you want to access when creating an account or person list from a Dynamics View.