Understanding Integration Data Sync Settings

  • Updated

The Data Sync tab for each integration lets you configure how often Demandbase checks for new or updated data from your connected systems. You can adjust the sync frequency for individual object types to meet your data synchronization needs.

Important:

  • Sync frequency determines how often Demandbase checks for new or updated data. Actual data availability depends on data volume, queued sync processes, and processing schedules. See Understanding Demandbase Data Availability.

  • Consider each integrated platform's API limits when configuring sync frequency.

  • Demandbase only syncs data from fields accessible to the integration user.

To monitor integration sync status, see Understanding Data Sync Status.

Prerequisites to Manage Data Sync Settings

You must have Admin privileges or be assigned to a permission set with the required Demandbase settings access.

Manage Data Sync Settings

  1. From the left navigation bar, go to Settings N.png Settings > Integrated Systems > Integrations. 

  2. Click the integration name.

  3.  Click the Data Sync tab. 

  4. Find the object type you want to configure and select a sync frequency from the Sync Settings drop-down.
    Tip: We recommend keeping the default sync settings unless you have specific data synchronization requirements.