The Data Sync section under each integration allows you to specify how frequently Demandbase checks for updates to sync from your integrations.
Data Sync Settings Overview
The Data Sync tab allows you to select how often Demandbase checks for updates to sync data from your CRM, Marketing Automation System (MAS), intent, ad network, and sales platform integrations.
From the left navigation bar, go to Settings > Integrated Systems > Integrations.
Important: You must have Admin privileges or be assigned to a permission set with the required Demandbase settings access.
Click the name of an integration and click the Data Sync tab. To adjust the sync frequency, select an option from the drop-down list in the Sync Settings column next to the object. We highly recommend you keep the default settings.
You can see the sync status for each integration by clicking Go to Data Sync Settings at the top of the page.
Important:
- The sync frequencies configured on the Data Sync page determine how often the Demandbase APIs check for new or updated data. The actual time for data to sync and be available is dependent on data volume, previously queued sync processes, and the schedules outlined in Understanding Demandbase Data Availability.
- When configuring your sync frequency, be sure to consider the API quota for the platforms you integrate with.
- Demandbase only syncs data from fields you make accessible to your integration user.
Default Data Sync Settings
The following tables show the default sync settings for each integration listed.
Eloqua
| Object | Default Value |
| Contacts and Activities | 10 min |
Hubspot
| Object | Default Value |
| Hubspot Objects | 10 min |
Marketo
| Object | Default Value |
| Leads and Activities | 12 Hours |
| Rarely Modified Objects (Program Name, Channel etc.) | 24 Hours |
| Activity Reconcile | 2 Hours |
Microsoft Dynamics
| Object | Default Value |
| System User | 12 hours |
| Contact | 30 min |
| Campaign | 2 hours |
| Activity | 2 hours |
| Opportunity | 30 min |
| Lead | 30 min |
| Account | 30 min |
Salesforce
| Object | Default Value |
| Contact Changes | 6 hours |
| New Contacts | 30 min |
| User, Campaign, and Report | 30 min |
| Opportunity History | 4 hours |
|
Opportunity Contact Role |
4 hours |
|
Task |
5 min |
|
Campaign Member |
5 min |
|
Delete Objects |
2 hours |
|
Account Changes |
6 hours |
|
New Accounts |
30 min |
|
Rarely Modified Objects |
24 hours |
|
Opportunity |
30 min |
|
Event |
5 min |
|
Lead Changes |
6 hours |
|
New Leads |
30 min |