Frequently Asked Questions
Access FAQs and troubleshooting steps
Tag FAQs
- What is a Demandbase Tag?
- Where should I place my Demandbase Tag?
- Can I use a Tag Manager for Demandbase Tag?
- How do I troubleshoot my Demandbase Tag deployment?
- Is Demandbase Tag secure?
ABM Platform FAQs
- Are Annual Sales and Revenue Range reported in USD? What other currencies are available?
- Audit Report FAQs
- How do I access Account Watch attributes in the returned data?
- What is Account Watch? What is it used for? How do I set it up?
- What factors/variables contribute to score/rank?
Forms FAQs
- How do I create a Test Form?
- How can I confirm that a hidden form field is populating?
- How do I find an HTML ID or name?
- The autocomplete list of companies on my form are center aligned! I want everything left-aligned, what do I do?
- What happens when "international" characters are typed in the Company Autocomplete Widget?
Site Customization FAQs
- How do I publish my experiences?
- How do I share my personalization project with others on my team?
- How often should I update my experiences?
- I changed my website and it looks like Site Customization is causing unintended changes to my page. How do I fix this?
- I edited the portal (Site Customization). Why didn't my site change?
Site Optimization FAQs
- Can I edit Titles and Images for Recommendations?
- Does Site Optimization allow for multiple language support?
- How do I update the company visitor logo?
- I added a page to the Blacklist, however the Site Optimization window is still showing. Why is this happening?
- Is it possible for me not to show a specific logon in Site Optimization?
Targeting FAQs
- Campaign Insights FAQs
- Can I define my own intent topics?
- Can we add / remove whitelist sites for a particular campaign?
- Does Demandbase deliver only to my buying committee? Or also to others within the company? Or: Does Demandbase only deliver impressions to the high-intent cookies?
- Does Demandbase use frequency caps? Can we cap by user? By company? How do you distribute budget by company?
Keyword Discovery FAQs
Conversion FAQs
- Does Demandbase Conversion push data into Salesforce?
- Does Demandbase work with the free version of Slack?
- Does Salesforce require the oAuth use to be re-authorized after a period of time?
- How do I determine if I’ve integrated my CRM system for the Conversion Solution?
- How do I purchase additional seats?
Demandbase Technology FAQs
- Can the API return DUNS numbers?
- Does Demandbase work with progressive profiling?
- How do I test my Demandbase implementation?
- Is IPv6 supported?
- What does ISP Visitor mean in Analytics?
Integrations FAQs
- Adobe Launch Extension FAQs
- Does the Google Analytics Connector tag go before or after the standard GA tracking code (GATC)?
- What is the Audience None report?
- Why are my analytics results different across different systems?
- Why does my Adobe Analytics report have a row that contains "None" ? What is None?
Education Center FAQs
- How do I get help with technical issues with the Education Center?
- I'm a Demandbase Customer. How do I log in to the Education Center?
- I'm not a Demandbase Customer. Can I access the Education Center?
- Is there a way to get more information from an expert on a specific topic in the Education Center?
- My audio is not working when I try and play the course. What do I do?