If you have access to both Sandbox and Production tenants in Demandbase, you can use the Tenant Switcher to switch between them.
Demandbase provides visual indicators to help you distinguish Sandbox tenants from Production tenants:
- Sandbox header: A blue notch appears at the top of the screen when you're in a Sandbox tenant.
- Sandbox label: The Sandbox label appears highlighted in blue next to the tenant name in the Tenant Switcher.
Important:
- CRM integrations: Connect each Demandbase tenant to the corresponding CRM instance. Connect the Sandbox tenant to your Sandbox CRM and the Production tenant to your Production CRM.
- Marketing Automation System (MAS) integrations: Demandbase displays a message strongly recommending that you connect each Sandbox and Production tenant to its corresponding MAS environment.
Switch Between Sandbox and Production Tenants
- From the left navigation bar, go to
Settings > My Profile > Tenant Switcher.
Find the tenant you want to access and click Set Tenant.