Switch between ABX Sandbox and Production Tenants 

  • Updated

We provide UI elements within a tenant to distinguish between a Sandbox and Production tenant.

  1. To see these features, from the left navigation bar, go to Settings_N.png Settings > My Profile > Tenant Switcher
  2. Click Set Tenant to switch between your Sandbox and Production tenants.
    • In a Sandbox tenant, a green header notch displays at the top of the screen. 
    • In a Demo/Production tenant, there is no notch at the top of the screen.

In addition, the Tenant Switcher displays a green pill next to a Sandbox tenant and no pill next to a Production tenant. 

To prevent connecting to the wrong CRM instance: For CRM integration, setting up a Sandbox tenant routes to the Sandbox login only, and setting up a Production tenant routes to the Production login only. 

For Marketing Automation integration set up, messaging is provided in the setup flow to strongly recommend connecting  Production and Sandbox Demandbase tenants to their respective Production and Sandbox Marketing Automation instances.

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