View Automation History

The History page for an Automation shows past run activity and historical sync details.

You can use this page to:

• Review all previous runs
• Filter runs by status or date
• Investigate failures
• Export logs for reporting or troubleshooting

Automation Run History Overview

The Automation Run History page displays all historical runs for a specific Automation. From this page, you can:

• Filter the table.
• View detailed information for each run.
• Export a detailed log of all runs and actions.

To access Automation Run History:

1. From the left navigation bar, go to Orchestration > Automations. 
2. Click the name of an Automation.
3. Click the top history button.
   

Filter Automation Run History

You can filter Automation runs by Status and Date Range. You can also search by name.

Automation Run History Table

The table displays historical runs for the selected Automation and includes:

• Run Date: Date Automation ran.
• Integration: Third-party integration used in the run.
• Action: Action type executed by the run.
• Status: Status of the run. 
  • All: All runs.
  • Failed: The Automation ran, but actions were not taken on the qualified records.
  • In progress: The Automation is currently running.
  • Success: Automation ran successfully and actions were taken on all qualified records.
• Results: Total number of successfully processed records.
• Failure Reason: Detailed explanation of why the Automation failed, if applicable.
• View Log: Click View Log to see detailed information of a specific run. See Run Log Details Overview

Export Run History

From the Automation Run History table, click Export Run Log to download a CSV of the Automation Run History.

Run Log Details Overview

The Run Log Details page shows detailed information for a specific Automation run. From this page, you can:

• Filter the table.
• View detailed information for the run.
• Export a detailed log for the run.

To access Run Log Details, from the Automation Run History table, click View Log next to a specific run.

Run Log Details Page

At the top of the Run Log Details page, you can see the following information: 

• Run ID: Unique ID for the run.
• Status: Status of the run.
• Total processed: Total number of records successfully processed.
• Total errors: Total number of records that were not successfully processed.

Filter Run Log Details

You can filter the run log by Status and search for a run by name.

Run Log Details Table

The Run Log Details table shows all actions for the specific run and includes:

• Integration Name: Third-party integration used in the action.
• Action: Action executed by the run.
• Result Status: Status of the action.
  • Success: Actions were successfully taken on all qualified accounts or people.
  • Failed: Actions were not taken on the qualified accounts or people.
  • Skipped: Actions were not taken on some qualified accounts or people.
    Tip: A Skipped status typically means that a record met the selector criteria but did not meet the action requirements. For example, the person may not exist in the third-party platform where the action was performed.
• Message/Reason: Detailed explanation of  the result status.
• Timestamp: Date action was run.

Export Detailed Log

From the Run Log Details table, click Export Detailed Log to download a CSV of the Run Log Details.