Accounts may qualify for multiple active website experiences. To optimize accounts receiving the best experience, you can assign a priority of High, Med, or Low to the experience.
If an account qualifies for multiple experiences of equal priority, Demandbase shows the most recently activated experience.
You may already have assigned a priority during the review and activate step when you created or modified an experience. The following is an alternate method that you can use at any time without having to reactivate your experience.
You’ve created an experience.
- Go to Personalization > Site Customization.
- Find the experience to change the priority for.
Unless you configured a different priority when you created or modified an experience, Demandbase sets the priority to Med, by default.
- In the Priority column, select High, Med, or Low from the drop-down list.
It takes about 24 hours for a priority change to process.