Context
Accounts may qualify for multiple experiences on a web page. To optimize the accounts for the best experience, you can assign a priority of High, Med, or Low to each experience. The experience with a higher priority is shown to the account visiting your web page.
Important: If an account qualifies for multiple experiences of equal priority, Demandbase shows the most recently activated experience.
The following is an example of an experience priority:
| Priority | Experience | Accounts Targeted |
| Low | Generic homepage for large group of industries | Accounts in large group of industries |
| Med | Special homepage for HR industry | Accounts in large group of industries and HR industry |
| High | Special webinar link for top 10 accounts | Accounts in large group of industries, HR industry, and top 10 account list |
Prerequisites/Preparation
You’ve created a Site Customization Experience.
Steps
You may already have assigned a priority during the Review and activate step when you created or edited an experience. The following is an alternate method you can use on the Site Customization main page.
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Go to
Personalization > Site Customization.
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Find the experience you want to adjust the priority for.
Important: Unless you configured a different priority when you created or modified an experience, Demandbase sets the default priority to Med. -
In the Priority column, select High, Med, or Low from the drop-down list.
Outcome
It takes about 24 hours to process a priority change.