Understand Email Address Validation in Demandbase One for Sales

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Demandbase uses multiple validation checks to determine the likely deliverability of email addresses associated with people records.

Understand Email Validation Checks

Demandbase performs the following checks:

  • Syntax check: Identifies formatting errors based on IETF standards, such as missing “@” or domain extensions.
  • Domain and MX record check: Confirms the domain exists and has a valid mail exchanger (MX) record.
  • Role-based account detection: Flags alias addresses such as postmaster@, info@, sales@, and admin@.
  • Disposable email detection: Identifies temporary or throwaway addresses, including services like E4ward and 10minutemail.
  • Honeypot and spam trap detection: Checks against known lists of spam traps, bots, and blacklisted emails or domains.
  • DNSBL and URI DNSBL check: Flags domains associated with spam-related blocklists.
  • SMTP verification: Confirms the email address by pinging the mail server without sending a message.

Understand Email Confidence Indicators

Email confidence indicators show the validation status and likely deliverability of an email address.

  • Valid email (green dot): Demandbase verified the email address.
    Verified email.jpg
  • Valid domain (gray dot): Demandbase verified the domain but could not verify the individual email address.
    Unverified Email.jpg

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