Best Practices for Reports

  • Updated

Create reports to help your sales team identify engaged accounts, prioritize outreach, and manage pipeline opportunities. The following recommended reports include suggested Selector criteria and layouts to help your team focus on accounts and opportunities that need attention.

See Recommended Reports for Your Sales Teams for additional reports examples.


Create a Highly Engaged Executives Report

Identify executives at accounts without open opportunities who engaged with marketing in the past day but haven't received sales outreach in the past seven days.

Member Type: Person

Configure Selectors for Highly Engaged Executives
  1. Add the Role selector to filter for CXO, VP, and Director roles.
  2. Add a Relationship selector for People with Activities and filter for Marketing Engagements in the past day.
  3. Exclude people with Sales Engagement in the past 7 days.
  4. Add a Relationship selector for People with No Opportunity Contact Roles with Opportunity and set Is Closed to False to exclude people associated with open opportunities.
  5. Click Save.
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Configure the Highly Engaged Executives Layout
  1. Go to the Layout tab.
  2. Add the following table columns:
    • Account Name
    • Full Name
    • Title
    • Engagement Points (7 Days)
    • Engagement Points (3 Months)
  3. Set Sort By to Engagement Points (3 Months) in Descending (Desc) order to show the most engaged executives first.
  4. Set Max Rows to the number of records to display in the email.
  5. Click Save.

Tip: The default Max Rows value is 10. Increase this value to display more records directly in the email. Recipients can click See Full Report to view all matching records in Demandbase.

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Create a Closed Lost Opportunity Engagement Report

Identify accounts with opportunities that were closed lost more than three months ago, have recent engagement, and haven't received recent sales outreach. Use this report to find opportunities to re-engage accounts and build pipeline.

Member Type: Account

Configure Selectors for Closed Lost Opportunities
  1. Add an Engagement selector to find accounts with activity in the past 7 days.
  2. Exclude accounts with recent Sales Engagement.
  3. Add a Relationship selector to find accounts with Closed Lost Opportunities from more than three months ago.
  4. Exclude accounts with Open Opportunities to focus on accounts without an active pipeline opportunity.
  5. Click Save.

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Configure the Closed Lost Opportunity Layout
  1. Go to the Layout tab.
  2. Add the following table columns:
    • Account Name
    • Owner Name
    • Engagement Points (7 Days)
    • Qualification Score
  3. Set Sort By to Qualification Score in Descending (Desc) order to prioritize accounts with the highest scores.
  4. Click Save.

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Create a Cold Opportunity Report

Identify open opportunities with marketing engagement in the past day but no sales engagement in the past 14 days. Use this report to prioritize follow-up with engaged accounts that haven't received recent sales outreach.

Member Type: Opportunity

Configure Selectors for Cold Opportunities
  1. Add the Is Closed selector and set it to False to find open opportunities.
  2. Add a Marketing Engagement selector for activity in the past day.
  3. Exclude opportunities with Sales Engagement in the past 14 days.
  4. Click Save.
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Configure the Cold Opportunity Layout
  1. Go to the Layout tab.
  2. Add the following table columns:
    • Name
    • Owner Name
    • Opportunity Name
    • Stage
    • Created Date
    • Close Date
    • Sales Touches (14 Days)
    • Web Page Visits (30 Days)
  3. Set Sort By to Engagement Points (7 Days) in Descending (Desc) order to prioritize opportunities with the highest engagement.
  4. Click Save.
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Create a Warm Opportunity Report

Identify marketing activities from the past day associated with accounts that have open opportunities expected to close within the next 90 days. Use this report to track recent engagement and prioritize active opportunities.

Member Type: Activity

Configure Selectors for Warm Opportunities
  1. Add a Marketing Engagement selector for activity in the past day.
  2. Add a Relationship selector to find activities associated with accounts that have Open Opportunities with a Close Date in the next 3 months.
  3. Click Save.
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Configure the Warm Opportunity Layout
  1. Go to the Layout tab.
  2. Add the following table columns:
    • Account Name
    • Full Name
    • Title
    • Engagement Points (7 Days)
    • Engagement Points (3 Months)
  3. Configure Sort By in the following order:
    • Full Name: Ascending (Asc) to group activities by person.
    • Engagement Points: Descending (Desc) to show the highest engagement values first within each person's activities.
  4. Click Save.

Tip: A person may have multiple activities in one day. Sorting by Full Name first helps group those activities together.

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