Communication History details all email communication and meetings between your company, and the account you currently selected to view.
The system accesses your email account and identifies the correspondences with the target account.
You access the Communication History on the Scout tab by clicking the Communication History icon in the left panel.
Select Account to View
This shows you all emails you currently have with that target account.
Click an email to show the full message. Click the subject to return to the main screen.
Click the gray filter icon in the top right to access the filter menu.
By default, all forms of communication are shown. Unselecting a box hides that form of communication.