System notifications alert Admins to issues affecting your Demandbase instance. You can configure daily or real-time email alerts based on notification severity and select which Admins receive them.
For information about notification types, severity levels, and troubleshooting, see Understanding System Notification Types and Severity Levels.
Understand System Notification Email Alerts
Demandbase provides two types of email alerts to notify Admins about system issues.
Alert Type |
Description |
|---|---|
| Daily Email Alerts | Sends a consolidated email containing issues that occurred in the past 24 hours. |
| Real-Time Email Alerts | Sends an email when an issue type first occurs. |
Important: Changes to notification settings affect all Admins configured to receive the corresponding email alerts.
Prerequisites to Configure System Notifications
You must have Admin privileges in Demandbase.
Configure System Notifications
You can configure daily and real-time email alerts independently and assign the same or different Admins to each alert type.
- From the left navigation bar, go to
Settings > System Monitoring > System Notifications.
- Select the Settings tab.
- Under Daily Email Alerts, select the notification severity levels to include: High, Medium, or Low.
- From the left panel, select the Admins to receive daily email alerts.
- Repeat the process under Real-Time Email Alerts to configure severity levels and recipients.
Mute or Dismiss System Notifications
You can manage individual notifications from the notification history.
From the left navigation bar, go to
Select the Notifications tab.
-
In the Actions column, select one of the following options:
Mute or unmute: Click the bell icon to mute or unmute a notification. Muted notifications are excluded from daily and real-time email alerts.
Dismiss: Click the X icon to remove a notification from the notification history. A dismissed notification appears again only if the issue recurs.
Outcome of Configuring System Notifications
The selected Admins receive email alerts based on the configured severity levels and alert frequency.
The notification history includes information about each issue and how to resolve it. See Understanding System Notification Types and Severity Levels.