These instructions will show you how to grant Support temporary Salesforce access to troubleshoot various Demandbase for Salesforce issues.
1. Open your org's Setup page
2. Access 'Grant Login Access' under your My Personal Information section:
3. Search for DEMANDBASE, INC. Support:
3. Set the access expiration date by choosing a value from the picklist. Generally, 3 days to a week is suggested depending on the severity of the issue.