Grant Temporary access to Demandbase for Salesforce

  • Updated


These instructions will show you how to grant Support temporary Salesforce access to troubleshoot various Demandbase for Salesforce issues.

  1. In Salesforce, go to the Setup page. 
  2. Go to My Personal Information > Grant Login Access. 
  3. Search for DEMANDBASE, INC. Support. 
  4. Set the access duration date by choosing a value from the picklist. Generally, 3 days to a week is suggested depending on the severity of the issue.
  5. Click Save. 



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