Follow these steps to help resolve the issue:
- Restart your computer.
- Go into your audio settings on your computer to verify you are using the correct audio source. If you are using headphones, verify that your headphones are set to the source for the audio.
- Clear your browser cache and close all open browser windows. Review these system requirements to learn the supported operating systems and browsers for the Education Center eLearning courses. Verify your system is up to date so your courses will function correctly.
- Start the course again and see if the audio is working after trying the steps above.
- Ensure that you're using the most updated version of your browser.