Demandbase uses various companies to help provide its services, for example, infrastructure environment, content delivery, customer support, and other data processing (“Sub-processors”). These sub-processors may have access to or will process personal data in furtherance of the Demandbase services.
Infrastructure and Analytics
|
Sub-Processor |
Purpose |
Primary Location(s) |
|
Arcyl Data |
Data Catalog |
Germany, USA |
|
Amazon Web Services, Inc. |
Hosting; Storage; and global CDN/AI Support and Services |
Ireland, USA |
|
Box, Inc. |
Storage |
USA |
|
Caylent, Inc. |
Cloud Services |
Argentina, Brazil, Canada, USA |
|
Fullstory, Inc. |
Product Analytics |
USA |
|
Google, LLC |
Data Analytics/Cloud Services/AI Support and Services |
Germany, Singapore, USA |
|
Microsoft Corporation |
Cloud Services |
USA |
|
Snowflake, Inc. |
Cloud Platform |
USA |
Other Sub-Processors
|
Sub-Processor |
Purpose |
Primary Location(s) |
| AtData, LLC |
Email Validation Service |
USA |
| Deep Sea Tech, Inc. |
Customer Support Services/AI Support and Services |
USA |
|
LiveRamp |
Data Activation Platform |
USA |
|
Mailgun Technologies |
Email Delivery Service |
USA |
|
Okta, Inc. |
Identity Management |
Australia, Canada, UK, USA |
|
OpenAI |
AI Automation and Support |
USA |
|
Pendo.io, Inc. |
AI Support and Services |
USA |
|
Salesforce, Inc. |
Customer Support Services - used for ticketing |
USA |
|
Sendgrid, Inc. |
Email Campaigns |
USA |
|
Zendesk, Inc. |
Customer Support Services - used for ticketing |
Australia, Germany, Ireland, Japan, USA |
Demandbase Entities
The following Demandbase Group entities may act as either a Processor or a Sub-Processor, depending on which Demandbase Group entity your contract is with. All Demandbase Group entities that might act as Sub-Processors are included for completion.
|
Sub-Processor |
Purpose |
Primary Location(s) |
|
Demandbase, Inc. |
Personnel from all Demandbase entities work to provide customer support and other data processing in order to deliver contracted services to our Customers.
For each Customer, there is one Demandbase entity that signs the contract with the Customer. The other two entities that are NOT the contracting entity for that Customer are sub-processors. |
USA, Canada |
|
Demandbase Limited |
UK |
|
|
Demandbase India Private Limited |
India |
Demandbase may change Sub-processors at any time. If Demandbase changes Sub-processors, we will post an update on this page.
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