Context
You may need to periodically re-authenticate your integrations due to expired tokens or change in integration users. Re-authentication is important for maintaining uninterrupted data sync.
Important: To re-authenticate expired LinkedIn tokens, see Troubleshoot: Unable to Select LinkedIn Ad Account During Re-authentication.
Prerequisites/Preparation
You must have Admin privileges in Demandbase.
You must have Admin privileges for the integration you are re-authenticating.
Steps
- From the left navigation bar, go to Settings > Integrated Systems > Integrations.
- Click the name of the integration you are re-authenticating.
- Scroll down to OAuth Settings and click Edit.
- (Optional) If required, enter the Consumer Secret.
- Click Re-Authenticate.
- (Optional) If required, log in to the integration using Admin credentials.
- Click Save.
Important: You must complete this step to save the re-authentication.
Click through the following demo to see an example of re-authenticating an integration with HubSpot Marketing Automation System.