The number of account and contact records you can export from Demandbase One for Sales (DBS) to your CRM or CSV/Excel files depends on your license.
Important:
- Each record uses one DBS credit when it is successfully exported. If the same record is included in multiple export processes, it is only charged once during the contract year.
- DBS credits are issued on the 1st of each month.
- There is no limit on DBS credit accumulation.
- A maximum of 50,000 DBS credits can be used per export transaction.
- You may see the error “You ran out of your monthly DBS credits for this feature” if you attempt to export more Account or People records than your license allows in a given month.
The following table shows the monthly export limits per user.
| DBS License | Features | Description | DBS Credit Export Limit |
|---|---|---|---|
| Essentials | Company People | Companies and contacts can be synced to your CRM or exported to CSV/Excel files from Company Records and People. Tip: Unused monthly DBS credits carry over to the following month. | 50 total per month |
| Elite | Company People Global Search List Build | Companies and contacts can be synced to your CRM from Company Records, People, Global Search, and List Build. Companies and contacts can be exported to CSV/Excel files from List Build. Tip: Unused monthly DBS credits carry over to the following month. | 2,000 total per month |