FAQs: Multiple Journeys

  • Updated

Can an account be in more than one Journey funnel?

Yes, an account can qualify for multiple Journey funnels.

Can you customize user permissions to access specific Journey funnels?

Not in the current release

Which Journey funnel is used for the CRM Demandbase Custom Fields write-back?

Global Journey funnel

Which Journey funnel do the Demandbase out-of-the-box account lists and reports use?

Global Journey funnel

Which Journey funnel does the Demandbase Sales Intelligence iFrame use?

Global Journey funnel

Which Journey funnel does the Personalized Sales Dashboard use?

Global Journey funnel

How do you use Journey funnels with selectors?

Each Journey funnel is shown in brackets [] after the field name. For example, Journey Stage [Product A]. See Understanding Multiple Journey Navigation

How do you use Journey funnels with tables?

When adding a Journey funnel as a column in a table, each Journey funnel is shown in brackets [] after the field name. For example, Journey Stage [Product A].

How do Journey funnels work with Predictive Modeling?

To use specific Journey funnels in your Pipeline Predict and Qualification Scores, you must customize scores using specific Journey funnel selectors. Each Journey funnel is shown in brackets [] after the field name. For example, Journey Stage [Product A].

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