Demandbase APIs calls can work with load balancers. There is nothing to enable/disable or configure in the Demandbase implementation, rather it is a configuration change on load balancer itself.
Recommended Practices
- Enable the headers on the frontend server.
- Most importantly, change the configuration load balancer itself to enable the headers.
- Use the first public IP address from the X-FORWARDED-FOR header (instead of the Load Balancer IP). Pass this IP address to the query parameter when making a call to Demandbase.