Troubleshoot: Unable to Select LinkedIn Ad Account During Re-authentication

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Context

When re-authenticating the ad account for the LinkedIn integration, you may encounter an issue where you cannot select the previously used ad account.

For more information about the Demandbase LinkedIn integration, see the following articles:

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Prerequisites/Preparation

You must have Admin privileges in Demandbase. 

You must have Admin privileges in LinkedIn.

Steps

  1. Delete the LinkedIn ad account used for the integration.
  2. Add the LinkedIn ad account again.
    Important: The audiences for the LinkedIn ad account are still available.  

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